Claims organization focused on customer experience

By now, you’ve heard all about how Motorists is enhancing the Claims organization to deliver an even better experience to agents and policyholders. (Read last month's story if you missed it.) No matter which claims region you’re located in, the focus is on operational excellence and shared services to optimize the relationships Motorists has with agents and policyholders. Specialized experts work to resolve your claims, and best of all, you still have one point of contact, so the resolution process is as simple as possible.

If you have questions about your working relationship with The Motorists Insurance Group, you can reach out to your regional claims manager. You can find contact information for your regional claims manager here.