Changes to affiliate office locations

By the end of third quarter 2019, we will permanently close our Consumers Insurance facility, followed by Iowa Mutual and Wilson Mutual facilities by the end of the year.

Over the next few months, about 90 impacted associates who currently work at these facilities will transition to work remotely full time.

It is rare for agents or policyholders to visit these locations. For that reason, our associates have had more flexibility to work remotely in the last several years.

Closing these facilities not only increases our efficiency and offers a more flexible experience for our associates, but it also puts us in a better position to be more profitable. It’s costly to keep these facilities open with a low number of staff each day; closing these facilities will allow us to see a considerable savings on not only the facilities but the technology and services run through each building – we currently own the Consumers Insurance, Iowa Mutual and Wilson Mutual buildings.

We are committed to being your partner and the most trusted and responsive provider of industry-leading insurance solutions. You and your clients will continue to receive the same high-quality service from our team that you have grown accustomed to. We may no longer have these physical facilities, but we are still committed to these regions. This operation decision does not impact the books of business or business strategies.

Thank you for your continued partnership. If you have questions, contact your district sales manager.