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March 2023

Why offer water backup coverage?

Water damage claims are one of the most prevalent causes of home loss activity.

  • Claims due to water or waterborne material that backs up through sewers, drains or overflow from a sump pump are not covered under homeowners policies.
  • Heavy rains can overwhelm a sump pump system, or a power outage can impact the sump pump’s ability to function, leaving customers susceptible to uncovered water backup damage.

Who needs it?
Water backup coverage is recommended for all property forms, homes with basements and particularly homes with finished basements.

What does it cover?
Water backup coverage covers water or waterborne material from within the dwelling that backs up through sewers and drains, overflows or is discharged from a sump, sump pump or related equipment. The loss is covered even if the overflow or discharge results from mechanical breakdown or power failure. (There is no coverage for the loss of the sump pump or related equipment caused by the breakdown or power failure.)

What it’s not:
Water backup coverage is not flood insurance. It does not cover:

  • Flood, surface water or storm surge
  • Water below the surface of the ground that seeps, leaks or flows through a building
  • Waterborne material carried or moved by water

Who is eligible?
With Exceed Homeowners, including condo owners and renters policies, coverage starts at $5,000. Coverage may be increased up to a maximum of $100,000, subject to eligibility.

  • A limit of up to $25,000 may be selected with Exceed Dwelling.
  • A limit of up to $100,000 may be selected with Encova Premier Homeowners®.

Preventive measures and loss mitigation best practices for your clients:

  • Have a backup plan for your backup system.
  • Sump pumps can be easily outfitted with a battery backup in the event of a power outage. Homes with whole house generators provide an alternate power source in the event of a power failure and reduces risk and severity of loss.
  • Install backwater prevention valves in your sewer or drain lines.
  • Inspect your property for roots and trees that could interfere with drainage lines.
  • Check your sump pump regularly, especially before rainy seasons.