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March 2022

EASY VEHICLE PHOTO SUBMISSION FOR POLICYHOLDERS

Did you know, policyholders can easily submit vehicle photos to obtain an accurate estimate from an Encova specialist? There is no need to waste time (or gas) to obtain multiple estimates. After filing a claim, your policyholders can opt to receive a link from their assigned Encova claims associate who will quickly and conveniently guide them through the photo-taking process. Once they are finished, the photos are automatically forwarded to a qualified Encova specialist to create an accurate estimate for the customer. The photos and estimate can be shared with the chosen body shop at the owner’s convenience. This technology is a proven method for saving valuable time and improving the customer experience.    

If you have questions, contact our dedicated claims team or your agency manager.