The Loop Header
August 2020

Contact information for specific policy needs

When servicing a variety of policies for your customers, it can be difficult to know where to send specific policy-related requests for action. We’ve assembled the below chart for your reference.

COMMERCIAL LINES

Action Submit to
Any policy change/endorsement Encova Edge, or submit large endorsement requests to revisions@encova.com 
Agent/broker of record request Your policy underwriter; beginning Sept. 1, submit to agencyservices@encova.com

 

LIFE INSURANCE

Action Submit to
In policy owner services lifepos@encova.com
Agent/broker of record request lifesales@encova.com

 

PERSONAL LINES

Action Submit to
Exceed policy change/endorsement Encova Edge
Legacy policy change/endorsement Your Agents-Only website
Agent/broker of record request New submission to underwriter at renewal

 

WORKERS' COMPENSATION

Action Submit to
Any policy change/endorsement Encova Edge, or submit large endorsement requests to your underwiter
Agent/broker of record request agencyservices@encova.com