On Wednesday, Nov. 3, 2021, Encova Insurance accepted the 2021 Guidewire Innovation Award. This is the second time Encova has received the award, following our previous acceptance in 2018 for our commercial lines solution, Motorists Insurance. This year’s award honors those who have demonstrated an exceptional ability to innovatively adapt to the pace of industry change and evolving customer needs. After the affiliation of Motorists Insurance Group and BrickStreet Insurance, we were faced with a difficult choice: abandon the personal lines market altogether or completely reinvent our offerings. Committed to our company’s heritage, our agents and our policyholders, we chose to fully invest in the complete transformation of our personal lines products.
Using Guidewire technology, we brought market-leading personal lines products to our independent agents and introduced an improved, digital-first customer experience for our policyholders. Encova’s personal lines transformation makes our one-stop-shop solution for agents and policyholders even stronger. It helps us exceed the expectations of our primary stakeholders by being the most trusted and responsive provider of industry-leading insurance solutions.