Contact US

CUSTOMER SERVICE

 

Our dedicated team is always ready to help.

For commercial, personal and workers' compensation policies underwritten by any of our companies, call Customer Service at 844-362-6821.

If you have a question about your claim, contact Customer Service at 844-362-6821. We are available to assist you Monday-Thursday, 8 a.m. - 5 p.m. ET, and Friday from 8 a.m. - 3:45 p.m. ET.

For Encova Life policies, call Customer Service at 888-876-6542.

QUICK LINKS

EMAIL US

Agent and policyholder inquiries

Media inquiries

Provider inquiries

Safety services inquiries

LOCATIONS

COLUMBUS

Headquarters

471 E. Broad St.
Columbus, OH 43215

CHARLESTON

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400 Quarrier St.
Charleston, WV 25301

CHARLOTTE

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13860 Ballantyne
Corporate Place
Suite 150
Charlotte, NC 28277

NAPERVILLE

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55 Shuman Blvd.
Suite 150
Naperville, IL 60563

PITTSBURGH

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One PPG Place
Suite 2700
Pittsburgh, PA 15222