Our offices close at noon on Tuesday, Dec. 31, through Wednesday, Jan. 1, for the holidays.
Due to scheduled maintenance, online policyholder services and bill payment, by phone and online, will be unavailable at noon EST on Tuesday, Dec. 31, through 7 a.m. EST on Wednesday, Jan. 1. Additionally, our claims systems will be unavailable on Tuesday, Dec. 31, at noon EST, through Thursday, Jan. 2, at 7 a.m. EST. Current claims data will be inaccessible, and you will not be able to submit a new claim online. If you need to submit a claim during this time, email claimsintake@encova.com or call 844-362-6821. This does not impact workers’ compensation claims. Thank you for your patience.